Records that usually help

Usually helps

  • Signed completion or check-in. Name, date, and what was performed.
  • Photos of completed work. Especially if the claim is quality rather than no-show.
  • No-show policy shown before booking. Only if they did not attend and that is the dispute.

Usually does not help

  • A tracking number. There was no parcel.
  • Your calendar without the customer identifier. A busy Tuesday is not this appointment.

If the agreed service date is still in the future, Stripe treats that as a valid not-received defense. Attach the booking date and the promised performance date.