ZocumentsAdmin steps, deadlines, file limits, and evidence that matches the claim.
One Dashboard submission, 7–21 days, combined 4.5 MB, Visa CE 3.0 when flagged.
Choose and organize claim-specific evidence before the one final submission.
Disputes dashboard, a short response window, and documents Square lists for that reason.
Distinguish a Resolution Center dispute, PayPal claim, and external card chargeback before choosing evidence.
Where to respond, which deadline controls, and who makes the decision.
Network rules from Visa and Mastercard sit behind external card chargebacks. For Adyen-specific scheme codes, dispute stages, and defense fields, see the Adyen chargeback reason-code guide. An internal PayPal claim follows PayPal's own review process. In either case, the merchant responds through the portal handling that payment—not by writing the card network.
